Shipping & Returns

Shipping Policy

All of our prices do not include shipping. All converters and parts will be shipped via UPS and transmissions will be shipped freight unless prior arrangements have been made. Please call regarding special shipping arrangements such as Next Day Air, 2nd Day Air and 3 Day Select. Orders are accepted from anywhere in the world. If a particular country does not have a DYNAMIC Racing Transmissions dealer, then special arrangements can be made for shipment. Orders over 150 lbs. will be shipped truck freight. UPS charges vary according to weight and level of service (Standard, Next Day Air, 2nd Day Air and 3 Day Select).

Freight charges for transmission shipping to most locations in the U.S. are as follows:

  • Shipment to a business address varies depending on location.
  • Residential delivery is extra.
  • There is no C.O.D. available on freight shipments.
  • There is a $50.00 crating fee if you have your own shipping company pick up the shipment.

Damaged Shipments:
All shipments are insured. Damage claims must be made with the freight company. Do not return damaged merchandise to DYNAMIC without proper arrangements.

Return Policy

No merchandise will be accepted for return without prior approval. Custom Parts (Including Transmissions and Torque Converters), Special order items, or any that have been altered or damaged will not be accepted. Returned merchandise is subject to a 10% restocking fee and the customer is responsible for all shipping charges. Refunds will be in the form of credit. No returns after 30 days.

Unclaimed Goods:
Any parts, materials, products or goods not claimed 30 days after completion become the sole property of DYNAMIC™ Racing Transmissions, LLC.

Warranty Policy:

 

Dynamic Racing Transmissions, LLC warrants that all of its products are free from defects in material and workmanship, for a period of 30 days on Racing equipment and a period of 90 days on Street/Strip equipment. The warranty period begins from the date of purchase. We recommend that you keep your invoice or receipt because proof of purchase date is required. This limited warranty shall only cover the original purchaser.

 

There Is Absolutely No Warranty On The Following:

 

  • a. Any product that has been physically altered, improperly installed or maintained.
  • b. Any product used in an improper application, abused or not used in connection with the proper parts.
  • c. Any product that is defective due to accident, neglect or unauthorized repair.
  • d. Any product where proper cooling and/or fluid levels have not been maintained.

 

There is no implied warranty of merchantability or fitness for a particular purpose. Dynamic's obligation under this warranty is limited to the repair or replacement of its products. There are no warranties that extend beyond the description on the face of this warranty. Dynamic Racing Transmissions LLC will not be responsible for incidental or consequential damages, property damage or personal damages to the extent permitted by law. If there is, by law, an implied warranty of merchantability and/or fitness, they are limited to the warranty term set forth above and start from the date of the original purchase. This limited warranty gives you specific legal rights and you may have other legal rights, which vary from state to state or country to country.

 

This warranty is subject to the following: rebuilding of transmissions will be limited to replacement of all friction materials, gaskets and seals. There will be an additional charge for parts that are damaged as a result of items not covered by this warranty.

 

Please note that all Dynamic transmissions or TCT converters must be operated with a transmission cooling system that is in addition to the stock radiator-type cooler.

 

It is the responsibility of the installer to ensure that all of the components are correct before installation. Proper assembly always requires that the installer measure all tolerances for proper clearances. We assume no liability for any errors made in component selection or installation.

 

 

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